Trust & Security

About this page

This page is maintained by Jenny Queen Home Innovations to answer common security and privacy questions about the site and our digital guides. It describes our own practices in plain language. It is not a certification, an audit result, or independent verification.

Shared responsibility

• Our hosting and payment providers secure the underlying infrastructure and payment processing.
• We are responsible for what we publish, what we collect, and how we handle your messages and orders.
• You are responsible for keeping your email account secure and for storing your downloaded files safely.

Site and hosting

The site is served over HTTPS, so traffic between your browser and our pages is encrypted in transit. It is built and hosted on a managed platform, which handles servers, deployments, and platform patching for us.

Payments

Checkout runs on Stripe. Card details are entered directly into Stripe's hosted checkout and never touch our site or our records. We can see order confirmations, not card numbers.

What we collect and why

• Newsletter email addresses — only when you subscribe.
• Order confirmations needed to deliver your guide and support your purchase.
• Messages you send us through the contact page or by email.
• Aggregated page-popularity data used to improve the content.

Accounts and access

There are no visitor accounts or passwords on this site, so there is no login for anyone to compromise. Editing access is limited to Jenniffer and anyone she specifically invites.

Data retention and deletion

Newsletter emails are kept until you unsubscribe. Order records are kept for support and accounting. You can request a copy of your information or ask us to delete it at any time by emailing hello@jennyqueenhome.com.

Reporting a concern

If you believe you have found a security or privacy issue on this site, please email hello@jennyqueenhome.com with the details and how to reproduce it. Please give us a reasonable chance to fix it before sharing it publicly. We appreciate every responsible report.

For details on privacy

Our Privacy Policy explains collection, use, and your choices in full, and our Terms of Service covers how our guides may be used.